Delete your account
Public deletion instructions per Apple App Review Guideline 5.1.1(v).The fastest way is in the app. Open Noctura → tap the Me tab → scroll to Danger Zone → tap Delete Account → confirm twice. The whole flow takes less than 30 seconds.
What gets deleted
When you confirm, we permanently and irrecoverably remove:
- Your account profile (email, name, preferences, timezone, birth date if set).
- Every dream you've ever recorded — text, audio recordings, mood, tags, favourite flags.
- Every AI interpretation generated for those dreams (Islamic, psychological, spiritual lenses).
- The pattern insights that summarize your dream history.
- Your push notification tokens (so you stop receiving morning reminders).
- Your subscription record on our side.
Diagnostic logs that may have been generated under your account ID are anonymized at deletion time — they survive for the operational retention window (30–90 days) but no longer link to you in any way.
What is not deleted automatically
- Your App Store subscription. Apple controls subscription billing; deleting your Noctura account does not cancel it. To stop being charged: iPhone Settings → Apple ID → Subscriptions → Noctura → Cancel, or visit apps.apple.com/account/subscriptions.
- The app itself. If you also want to remove the app from your device, long-press its icon and tap "Delete App".
- Any export you previously requested. If you emailed us for a JSON export of your data, the file we sent you is still in your inbox.
Step-by-step (in-app)
- Open the Noctura app on your iPhone.
- Sign in if you're signed out.
- Tap the Me tab at the bottom right.
- Scroll all the way down to the section titled Danger Zone (after Sign Out).
- Tap Delete Account.
- Read the first confirmation. It reminds you to cancel your App Store subscription separately. Tap Continue.
- Read the second confirmation ("This cannot be undone"). Tap Delete.
- You'll see a brief loading state, then you'll be returned to the welcome screen. Your data is gone.
If you can't reach the in-app flow
Email lkmcelik@hotmail.com from the email address associated with your Noctura account. Include the subject line "Delete my Noctura account". We will:
- Verify the request came from the email on file.
- Run the same server-side deletion the in-app flow runs.
- Reply to confirm completion within 7 calendar days.
This route exists for cases where you've lost access to your device or your sign-in provider. We strongly prefer the in-app flow because it requires no manual identity verification on our side.
How long does it take?
The in-app deletion is immediate — by the time you see the welcome screen, the data is gone from our active database. Backups (if any) cycle out within their normal retention window (we currently do not retain user-data backups beyond what Supabase keeps for routine disaster recovery, which is operationally short-lived).
The auto-deletion of audio recordings older than 30 days continues independently of account deletion — so audio stored under a no-longer-existing account ID is also removed by the daily storage cleanup job.
Can I undo it?
No. By design, deletion is irrecoverable. We do not retain a "deleted users" archive or a soft-delete table. If you change your mind after deletion, you'll need to create a fresh account and start over.
If you want a copy of your data before deleting, see the export option in the support page.